✨ Cancellations & Refunds Policy
At Swan Queen Tarot & Rhonda Large Holistics, I honour the time, energy, and commitment we both bring into each session. This policy is here to keep things clear, fair, and respectful — while also flowing with compassion for life’s unexpected moments.
🌿 Digital Services
(Tarot Readings by email/audio, Numerology & Astrology Soul Maps, personalised reports)
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These are bespoke and created just for you, so once I’ve started work, refunds are not available.
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If you change your mind before I begin preparing your reading/report, I’ll gladly refund you in full.
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This follows UK consumer law for digital & personalised services.
🌙 Live Services
(Reiki, Angelic Reiki, PEMF Mat sessions, Live Tarot readings online or in person)
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I kindly ask for 24 hours’ notice if you need to cancel or reschedule.
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With less than 24 hours’ notice, or if you do not attend your session, the full fee is retained.
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With more than 24 hours’ notice, you’re welcome to reschedule without charge or receive a refund (minus any processing fees).
🎁 Gift Vouchers
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Non-refundable once purchased.
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Valid for 12 months from the purchase date.
⏳ Late Arrivals
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Please arrive (or connect online) on time. Sessions that start late due to client delay will still end at the scheduled time, to honour other bookings.
💫 If I Need to Cancel
If life ever takes me by surprise and I need to cancel, you’ll always be offered a full refund or the chance to reschedule at a time that suits you.
✨ By booking, you agree to this policy. Thank you for understanding and respecting the sacred container of our work together.
Rhonda Large x
True Power Lies Within